In a quiet environment and in specific ambient conditions, a high-pitched sound may occur due to the vibrations and friction of power components on the circuit board. This high-pitched sound is a normal physical phenomenon and does not affect your notebook's safety and performance.

XPG notebook battery is strictly tested and has automotive power off protection design. To prolong your battery life, we recommend shut down your notebook when not in use to prevent notebook in long time standby situation, or unplug your AC adapter when your notebook is long-time storage not in use. Please prevent constantly changing your notebook under high voltage and avoid storing your notebook in high temperature and damp conditions.

The XPG XENIA 14 was initially launched in the USA and Latin America (including Mexico). As production continues, this product will be made available in other countries/regions over time.

It comes with a 1-year warranty 

(the warranty may vary by regions).

XPG XENIA 14’s default Windows 10 image was kept as clean as possible with no bloatware and the absolute minimum number of necessary configuration applications. Aside from Windows 10 and drivers, the only additional software included are a set of preloaded XPG wallpapers and XPG PRIME Lite control center. All systems are factory activated. As the OS comes standard with Xbox Game Pass for PC, XPG provides one free month of the service for first time subscribers. Please note the month of service does not start until you manually activate your subscription.

Spare power adapters will be available to purchase from the XPG Online Store soon. XPG also offers a lineup of backpacks that are great for transporting your notebook and any other gear you need to bring when you travel. 

XPG also offers a number of high-quality peripherals such as headsets and mice.

XPG XENIA 14 can operate for up to 10 hours in Battery Saver mode when WIFI is turned off and luminosity is set to low. Depending on the settings and usage scenario, your actual battery life may vary. 

Wi-Fi 6 is the latest generation of wireless protocol that delivers greatly reduced latency (up to 75% reduction) when connecting and increased gigabit speeds up to ~1700 Mbps. 

To take full advantage of this new technology, make sure to use a compatible wireless router that supports 802.11ax and 160Mhz channel bandwidth. Those speeds may vary greatly based on local traffic, your ISP’s local capability, and the wireless router itself. 

XPG XENIA 14 can connect to up to three external displays. One via HDMI port and two more via Thunderbolt 4 ports via DP mode.

The XPG XENIA 14 comes with a preinstalled 512GB XPG M.2 2280 SSD (PCIe Gen 4). Users can upgrade the storage by purchasing a new M.2 2280 SSD and replacing the preinstalled one. There is also an unpopulated m.2 PCIe Gen 3 slot available for users to upgrade. 

The preinstalled 16GB XPG Gammix SO-DIMM only occupy a single slot and the user has the option to add another SO-DIMM DDR4 RAM on the unpopulated slot.

ADATA's in-house SSD production process gives us the ability todevelop modules for specific systems. Only PCIe Gen 4 SSDs with selected top bins of NAND flash and controllers qualify for the XPG XENIA 14.

Windows 10’s default performance setting is in the middle of Best Battery Life vs. Best Performance. To increase performance quality, click the battery icon at the bottom right corner and manually slide the performance bar towards the Best Performance (right) side while gaming or during any CPU/GPU intensive application.

All Xenia laptops are pre-activated at the factory during production. There is a known Microsoft issue that has been resolved when running by updating to the latest Cunulative Update via Windows Update function from Control Panel. 

According to the definition of Power Delivery, the output of Type-C must be 10-100W. Notebooks with Thunderbolt 3 or higher specifications can support 5V/3A PD charging.

 For detailed information about upgrading to Windows 11, please visit the Microsoft Website.