SEEKER MERA EDITION GAMING KEYBOARD

SEEKER MERA EDITION GAMING KEYBOARD

Retailers

scorptec.com.au Online Computer mwave JW Computers Computer Alliance Harris Technology Allneeds Computers CPL IT Warehouse Tecs PCCG Gamedude Computers SKY COMP Technology Mymuch i-Tech Austin Decomp eyo Umart Online Compuworld Yoo's Tech BPC Tech

Online Partner

First Blood mwave scorptec.com.au Online Computer Principle computers Auscomp Computers Centrecom CPL JW Computers Computer Alliance Harris Technology First Blood IT Warehouse Tecs PCCG eyo Decomp i-Tech SKY COMP Technology Gamedude Computers Umart Online Mymuch Centrecom PLE Austin Sudsterr Technology

Distributors

COM1 International Pty Ltd

The software requires Windows 10 and above to run.

Please try the following steps in order:

1. RESET PRIME to Default
Move your mouse to the top-right corner of XPG PRIME. Hover over “Hi, Guest ” to reveal the “Reset” function. Click the Reset button to reset PRIME software to default settings.

2. RESET keyboard or mouse to Default
Keyboard: Hold FN + ESC for 5 seconds.
Slingshot Mouse: Hold Forward Button + Backward Button + DPI Button for 5 seconds.

3. Enter Settings menu and check both product firmware and PRIME versions. If either firmware is not the latest available version, please UPDATE to the latest version. 

4. If the problem remains, please Contact us and provide the following information: 
Product Firmware and PRIME versions.
Photos/Videos of the problem.
How to reproduce the problem (scenario or steps).