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Personal Information Notification

Notification date: January 5, 2021

Version: 3nd Edition

To provide diversified product and service information to you, ADATA Technology Co., Ltd. (including its subsidiaries and affiliates, hereafter collectively referred to as “ADATA”) shall unilaterally or commission third parties to collect personal information from you. To ensure your personal information, privacy, and consumer rights are protected; ADATA hereby provides this notification pursuant to the nation’s Personal information Protection Act, EU’s General Data Protection Regulation (GDPR), and the personal information protection regulations of other countries as follows:

I. Purpose of Collection
ADATA’s purpose of collection is as follows:
(I) Transaction activities: online shopping and other e-commerce services; credit card, cash card, debit card or electronic value-stored card business; and assisted with logistical support management.
(II) Customer management: consumer/client management and service, and consumer protection.
(III) Marketing advertising: marketing; advertisement or commercial behavior administration; movie, television, music, and media administration.
(IV) Business information: business and technical information; domestic and overseas interchange business; trade promotion and management.
(V) Information security: information (communication) services, information (communication) and database management; information (communication) security and management.
(VI) Statistical analysis: investigation, statistics, and research analysis.
(VII)Others: non-government agency collect or process personal information under legal obligations; contracts, contract-like, or other legal relations matters; other business operations according to the business registration projector organization prospectus.

II. Collection Method
ADATA or its commissioned third parties may collect your personal information when you use the company’s website, join as a member, participate in various company events, or fill-out order/repair/survey forms. The categories of necessary personal information required as listed in Article III of this Notification shall be collected according to the specific purpose of each service or activity.

III. Categories of Collection
(I) Identification category: name, title, address, land line No., mobile phone No., e-mail address, e-signature, financial institution account number and name, credit card or debit card number, uniform ID card number, passport number, etc.
(II) Characteristic category: age, gender, date of birth, nationality, web surfing habits, whether surfing the Internet by a mobile phone, etc.
(III) Family status: marital status, number of children, etc.
(IV) Social conditions: hobbies, sports, and other interests; types and details of consumer goods and service; personal or family consumption patterns, occupations.
(V) Other types of information: unclassifiable correspondence letters, files, reports, e-mails, etc.

IV. Period, Region, Subject, and Method of Information Utilization:
(I) Period: ADATA's operating period, the period specified pursuant to the relevant laws and regulations or individual contracts.
(II) Region: Personal information shall be used worldwide.
(III) Subject and method: In addition to member management, customer management, and data query functions by ADATA or its affiliates and overseas branches (subsidiaries); the information collected shall also be used for the following:
1. Product delivery: personal information shall be used to transport the items to the relevant logistics and mailing companies for the purpose of product delivery.
2. Financial transactions and authorization: the financial-related information provided by consumers shall be used during financial transaction processes (credit card authorization, transfer, etc.) and be submitted to financial institutions such as receiving banks, exchange banks, Joint Credit Information Center, National Credit Card Center of R.O.C., Taiwan Clearing House, financial information companies, international credit card organizations, and other financial institutions in order to complete financial transactions.
3. Marketing promotion: ADATA shall use your personal information such as address, e-mail, and phone number in order to promote the company's products.
4. Other methods: direct or indirect collection, processing, utilization, and/or international transmission (via electronic documents, paper, or other appropriate methods that are feasible using current technologies) in compliance with the relevant laws and regulations for personal information collected via automated machines or other non-automated methods.

V. Individual Rights and Exercise Thereof
(I) You may exercise the rights listed below for the personal information you provide to ADATA via the company’s website at https://www.adata.com/us, e-mail to sns@adata.com , or call the consumer services hotline 0800-309-309. However, ADATA is entitled to keep a record of all changes you have made. Your service content records provided via the company's website, consumer orders, and other data that ADATA has the legitimate interests to preserve in order to fulfill its obligations according to the law may not be corrected or completely deleted. ADATA shall inform you in writing about what kind of information the company retains, the reason for the retention, and the estimated retention time according to your request.
1. Inquiry or request to review.
2. Request to make copies.
3. Request to supplement or correct.
4. Request to stop the collection, processing, or utilization.
5. Request to restrict or deny information processing based on a specific scope or purpose.
6. Request deletion.
(II) You have the right to freely decide whether to provide personal information, and you are entitled to withdraw the consent to provide personal information. However, if you refuse or fail to provide the personal information required for various services or activities to the company or withdraw your previous consent, your request to for the company's services or activities may be delayed or rejected.
(III) You have the right to receive identifiable personal information provided by you, and are entitled to request the company to transmit this information to a third party if permitted the company's technical parameters.
(IV) Under the premise of GDPR, if you believe ADATA (or a third party that receives transmissions from ADATA) has failed to process your personal information pursuant to GDPR and failed to resolve your problem after receiving a request from you, you have the right to lodge a complaint with the relevant supervisory authority of the EU member state from where you live, work, or claim the infringement occurred. You also have the right to file legal proceedings. Such legal proceedings shall be filed in a court of EU member states where you live or where ADATA (or the third party that receives the transmissions from ADATA) is located.


Privacy Policy

ADATA Technology Co., Ltd. (including its subsidiaries and affiliates, hereafter collectively referred to as “ADATA,” “Us,” “Our,” or “We”) respects and pledges to protect your personal privacy. We are committed to protect your personal privacy and information security pursuant to the relevant laws and regulations. ADATA's privacy protection policy and personal information related statements for certain ADATA products and services (hereafter "the Policy") will help you to understand how We collect, use, store, and protect the personal information collected from you through ADATA products and services. We will also explain how We disclose and transfer your personal information and to whom. If you are a minor, your parent (or guardian) must read and understand this policy before you can use this service. If you use this service and you or your parent (or guardian) has agreed to provide your personal information to Us, you or your parent (or guardian) is deemed to have agreed to this policy.

1. Information collection and collection method:

This section introduces what information ADATA will collect from you through Our products and services, and how We will use your information.

When you use ADATA products and services (such as: ADATA's official website, customer support services, etc.), We may collect the personal information that you provide to Us via ADATA products and services. The following is a summary of the personal information items that ADATA may collect via its various products and services, and the reasons for collecting such personal information. Please be aware that We will only collect your personal information based on the specific data collection purposes for the ADATA products and services that you actually use. In addition, when you use ADATA products and services, We may also collect the following anonymous information that cannot identify you personally. When you use ADATA products and services, you do not necessarily have to provide the personal information We require. However, if you choose not to provide said information, We may not be able to provide products or services to you or answer your questions in many cases.

1.1 Personal Information Collected by ADATA

Personal information may be used to directly or indirectly identify you. For example: your name, e-mail address, or IP address. ADATA will collect the following personal information from you after obtaining your consent:

1. When you register as an ADATA member, you must provide your true, correct, up-to-date, and complete registration information such as your name, e-mail address, and country/region. If you elect to register as an ADATA member using your Facebook community account, Facebook may share your account information (i.e., e-mail, name, nickname, and date of birth) with ADATA under the premise that you have provided consent. Moreover, when you login to the “ADATA Member Center” (enter the “ADATA Member Center” website https://www.adata.com/us/support/ → click “Product Registration” in the “Support and Service” drop-down menu at the top of the page → enter your ADATA member account/password → enter the “ADATA Member Center”), you are free to choose whether to provide other personal information (such as gender, birthday, contact number, address) in the “Personal Information” page. When you try ADATA member related services (“product registration,” “product history data query,” “Acronis software information,” etc.); you may also choose whether to provide personal information related to the services (i.e., product category, serial number, purchase date, purchase channel, and other information that may be used to identify the product).

2.When you purchase ADATA products from Us (i.e., ADATA products from our official shopping platform in Taiwan); you may need to provide your name, mailing address (including zip code), phone number, e-mail address, and payment information during some payment services. In addition, when you ask Us for customer support services (i.e., product repair), We may require you to provide additional identification information for your product (i.e., serial number or model) in addition to the aforesaid information.

3.When you participate in marketing activities or prize contests organized by ADATA; you may need to provide your name, phone number, e-mail address, date of birth, gender, product identification (i.e., product serial number, Product model), and other personal information according to the types of activities you participate. If you are a prize contest winner or want to receive gifts, you may be required to provide your mailing address (i.e., zip code) or information necessary for tax declaration (i.e., photocopy of your household registration address or ID card/passport number). In addition, to provide you with product rebates via the aforesaid marketing activities, We may require you to provide additional remittance information in addition to the personal information you provided when participating in the aforesaid marketing activities or prize contests.

1.2 Purpose of Use for Your Personal Information

The personal information We collect shall be used for the following purposes:

1. Improve and upgrade ADATA products and services.

2. User experience survey and analysis for developing and evaluating ADATA’s new products, services, and functions.

3. Complete ADATA member account creation and experience ADATA member related services (such as “Product Registration” or “Acronis Software Information”).

4. Provide services (including proof of purchase or invoice), product software upgrades, or product and service update notifications for the ADATA products and services you purchased from ADATA.

5. Complete your subscription for marketing materials related to services such as ADATA related news, discounts, marketing activities, and other information. Please note that you have agreed for ADATA to use your personal information when you subscribe, and you may unsubscribe at any time.

6. Notify you of important notices related to your rights, such as when the terms and policies applicable to ADATA products and services have been changed. Attention: to protect your rights, you will not be able to cancel receiving this notice.

7. When you participate in Our marketing activities or prize contests; your personal information will be used to confirm your qualifications and for event updates, awards delivery contact matters, product rebates, tax declaration, and purchase insurance for you if shuttle service is necessary for the event.

8. When you contact ADATA or visit ADATA’s maintenance base or office; your personal information and audio/video/conversation record data collected by Us shall be used to provide you with support services (such as maintenance services, reply to your questions or inquiries), customer care, satisfaction surveys, retrieve feedback, maintain your rights, and ensure personnel safety in the area.

9. Individualized marketing, such as third-party advertisement Cookies, is used to provide marketing and advertising content that meets your personal preferences and recommend service content suitable to you based on how you have used ADATA products and services in the past.

10. Any other purposes after obtaining your consent.

1.3 Purpose of Use for Anonymous Information Collected by ADATA

Anonymous information is data that cannot directly or indirectly identify you, such as your product model, software version, or invoice date. When you use ADATA products and services, We may collect the following anonymous information through ADATA products and services for various possible purposes. In addition, when the following anonymous data is linked to the personal information mentioned above, We will also treat the anonymous data as your personal information and provide appropriate protection:

1. When you use ADATA products and services, We may collect the data generated when you use your products or services or related to your behavior and interaction with the application. Examples include the name and version of the application and software, the time you installed and uninstalled, the number and time of your login and logout, the frequency of use, the number and time you turned the device on and off, the type of application and software you prefer, your usage habits, or the APP and software update versions and results.

2. When you ask Us for customer support services (such as product maintenance) or participate in Our marketing activities, We may need to ask you to provide the product purchase information (such as invoice purchase date or purchase store).

2. Personal Information Retention Period

This section introduces the ADATA personal information retention period.

We shall retain your personal information for the period necessary to complete the purpose of use described in this policy, or retain the data for a longer period under the following legal or necessary circumstances: i.e., We shall retain your personal information for an appropriate and reasonable period of time for customer relationship management or to comply with tax laws or other legal requirements, or retain your personal information for a specific period as required by law or to cooperate with government or judicial authority investigations or litigations. Moreover, if you have initially provided consent for ADATA to collect your personal information but later wish to withdraw this consent, We shall no longer continue to collect your personal information after you withdraw your consent, but shall only keep what We had collected from you before you withdrew your consent.

3. Who do We Disclose Your Personal Information To

This section explains that ADATA may share your personal information with third parties under certain circumstances and within a limited scope.

ADATA shall not disclose your personal information to other third parties except under any of the following circumstances:

3.1 We Have Obtained Your Consent

We shall only disclose and share your personal information to third parties other than ADATA after obtaining your consent or when you requested Us to share.

3.2 Cooperation Partners

We may collect and redact your personal information (so you are no longer identifiable using the information via reverse tracing) before We disclose said information to Our cooperation partners for the purpose of providing you with advertisement marketing and promotional contents that are catered to your personal preferences(i.e., advertising Cookies for Our third party partners).

3.3 Service providers

We shall also disclose and share the necessary items from your personal information with Our service providers within the scope of purposes mentioned in this policy so as to provide services to you. Examples include marketing companies that assist Us to send marketing materials and organize marketing activities, shipping companies that deliver the products you have purchased or requested, fund processing vendors that handle the payments, and customer service providers (ADATA telephone customer services, ADATA online live customer services, ADATA product maintenance services, etc.) that offer you customer services. These service providers shall comply with Our instructions to use your personal information within the scope of purpose stipulated in this policy, and We shall also ensure their compliance with this policy.

3.4 For Legal or Protection Purposes

We shall disclose and share the necessary items from your personal information to third parties under any of the following conditions for legal compliance or security purposes:

1. When it is necessary to comply with laws and regulations; the requirements of the competent authority or judicial unit; lawful security requests; or to defend, prevent, or investigate fraud or other illegal acts.

2. Protect the rights, property, and security of ADATA, Our service providers, Our users, or the public within the scope permitted by law.

4. Cross-border Transmission

This section explains that ADATA may transfer your personal information to regions outside of your country under the premise of compliance with the privacy related laws and regulations in said countries.

You understand and agree that when you use ADATA products or services, participate in ADATA activities or provide your personal information to Us; your personal information may be held by Our affiliated companies in various countries (including within and outside of EU) and my undergo cross-border transmission, storage, processing, and utilization between service providers. The aforesaid cross-border transmission, storage, processing, and utilization shall comply with this policy and the relevant laws and regulations regarding personal privacy and information security in various countries.

5. Cookies and Similar Technologies

This section introduces the way ADATA uses Cookies and explains how you can manage the cookie settings.

Each time you visit the ADATA website, We shall automatically collect certain anomalous information that cannot be used to identify you. We may use Cookies, tags, server logs, and other technologies to obtain or store this information. The purpose for collecting this anonymous information is to better understand how you use ADATA’s website or improve the overall website quality and users experiences.

5.1 Definition of “Cookies”

Cookies are short texts used to store information on a web browser. Cookies are widely used to store and receive identification codes and other data on computers, mobile phones, and other devices. We also use other technologies (including data that We store on your web browser or device, and identification codes associated with your device) and other software (including web indicators and pixel tags) for similar purposes. In this Cookies statement, We shall refer to all such technologies as “Cookies.”

5.2 Types of Cookies

We use Cookies to provide, protect, and improve Our products and services. Examples include providing and evaluating advertisements via customized contents, understanding user behaviors, and providing a more secure experience. The various types of Cookies We use and the purpose of use are described below. Please note that the specific Cookies We may use are different depending on the specific website and service you use.

1. Necessary Cookies: Strictly speaking, these Cookies are necessary to provide Our website services to you and enable the necessary functions such as shopping cart or product application. If you disable such Cookies, We shall be unable to fulfill your requests.

2. Performance and functional Cookies: These Cookies collect information about how you use Our website and services, and allow Us to remember your browsing choices browsing. The information collected by such Cookies allows Us to optimize Our website and make it easier to use. It shall not be used to identify you individually. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

3. Cookies collect the information We use in a summary form to help Us understand how users use Our website, applications, and services; the effectiveness of Our marketing activities; and help Us to better customize the website. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

4. Advertisement Cookies: Such Cookies collect information about your browsing and shopping history, and are used to deliver advertising messages that are catered to your preferences. They prevent the same advertisements from appearing repeatedly, ensure that the advertisements are displayed correctly, and select advertisements based on your preferences in some cases. We may share this information with third parties to help create and deliver ads that are customized for you and based on your preferences. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

5. Social network Cookies: Such Cookies let you share pages and content on Our website and services via third-party social networks and other websites. These Cookies may also be used for advertisement purposes.

5.3 Cookies Placed by Third Parties

You may also encounter Cookies placed by third parties on Our websites, APPs, and services. For example, when you buy Our products online, Our e-commerce vendors may use Cookies and other technologies. We may also allow third parties to place Cookies on Our website to track information about your online activities and/or cross-third-party websites or online services for the purpose of delivering targeted advertisements to you based on this information, which may include remarketing of Our products and services that you have browsed on Our website and third party websites. This Cookies Statement does not apply to Cookies, applications, technologies, or websites owned and/or operated by third parties or the practices of such third parties even if they also use or access Our technology to retain or collect information. Please review third party privacy and Cookies policies to understand how they use Cookies.

5.4 How to Manage Cookies Settings

1. Please note that you can manage your Cookies settings based on your browser preferences. You may freely restrict the use of all or part of the Cookies (i.e., third party Cookies), delete the Cookies records, or adjust other settings.

2. In some countries, when you browse the ADATA website for the first time, We shall place a short Cookies description text at the top banner of the website. You can freely select to enable or reject the use of the aforesaid third party Cookies in this banner.

3. Cookies collect the information We use in a summary form to help Us understand how users use Our website, applications, and services; the effectiveness of Our marketing activities; and help Us to better customize the website. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

4. Depending on the type and version of the browser installed in your product, the Cookies function settings of the browser may be different and may change. Here are a few common browser types currently on the market. You can refer to the following links to learn how to manage the Cookies settings of these browsers (the contents of the following website links are in Chinese, please click on the language option on these sites to select a language that is convenient for you to read). If you are not using the following browsers or the contents of the following links are removed, please visit the support page of the browser installed in your product or the browser manufacture's privacy page for more information. You can also refer to https://www.aboutcookies.org/ (English content), which provides instructions on how to manage Cookies settings for many different browsers.

5. Clear, enable, and manage Cookies for Google Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en/

6. Clear, enable, and manage Cookies for Microsoft Internet Explorer browser:
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

7. Clear, enable, and manage Cookies for Mozilla Firefox browser:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

8. Clear, enable, and manage Cookies for Apple Safari browser:
https://support.apple.com/kb/PH21411?locale=zh_TW&viewlocale=en_US

6. Third-party Links and Services

This section introduces third party behaviors in collecting your personal information if you use a third party link or service via ADATA’s products and services. Please refer to the privacy related instructions for third party links and services.

ADATA products and services may provide links to other websites, or use third party services (hereafter “third parties”). Please acknowledge that personal information collection by such third parties is not related to Us. You should be aware when you have left ADATA products or services, and be sure to read and understand the privacy policy applicable to the third party. Please note that this policy only applies to products and services provided by ADATA.

7. Security Measures for ADATA Products and Services

This section introduces how We protect your personal information and provide suggestions on how you can protect your personal information yourself.

We shall adopt appropriate technical and organizational information security protection measures such as internal personal information collection, storage, and processing inspections; other physical security measures in order to prevent any theft, tampering, leakage, or damage; and prevent intrusion of the system where We store your personal information. ADATA and Our affiliated companies in various countries also adopt secure network dedicated lines for data transmission. When you provide personal information to Us, your personal information shall be protected both online and offline. However, We cannot guarantee that the overall network environment is safe and secure. We recommend the following to fully protect your rights:

7.1 Properly Protect Your ADATA Member Account, for Example:

1. When creating an ADATA member account, use a combination of mixed letters and numbers to create your password.

2. For security, you should use your own account and password to login as ADATA member. You shall be responsible for maintaining the confidentiality of your ADATA member's account password, user name, and any actions taken using your ADATA member account.

3. Change your ADATA member password regularly to prevent any unauthorized access, use, or deletion without your permission.

4. When your ADATA member account password is stolen, please contact Us immediately, promptly suspend or terminate your ADATA member account password permission (or partially), and remove any information related to your ADATA member.

7.2 Update Anti-virus Software

You should also update your anti-virus software and use anti-virus or malware scanning programs to ensure the security of your personal information.

7.3 Contact Us Immediately


If you are aware of or discovered any technical weaknesses that can damage ADATA’s products and services, please contact Us immediately via the following e-mail: sns@adata.com

8. How do We Manage your Information

This section introduces how you can make information related queries or demands from ADATA. You can login to the “ADATA Member Center,” refer to the related functions and descriptions of ADATA products and services that you actually use, contact Us through the “Consumer Personal information Application” interface on ADATA's official website, or send an e-mail to sns@adata.com.

8.1 ADATA Member Account:

1. Please provide your true, correct, up-to-date, and complete ADATA member information so We may offer the corresponding products and services to you.

2. You can also enter the “ADATA Member Center” to update, modify, and view your ADATA member information at any time

3. If you want to subscribe or unsubscribe a newsletter, you can go to the “ADATA Member Center” to change the setting at any time. If you choose to unsubscribe a newsletter, please note that it will take about 2 working days to complete the process.

8.2 Set the Cookies (please refer to 5.4 “How to Manage Cookies Settings” in Article 5 “Cookies and Similar Technologies”):

1. You may restrict the use of all or part of the Cookies settings (i.e., third party Cookies), delete the Cookies records, or adjust other settings through your browser.

2. If you do not want Us to provide individualized marketing and ad contents based on your preferences via third party advertisement Cookies, you can use your browser to reject or delete such third party Cookies records.

8.3 Contact ADATA to Manage the Personal Information you Provided:

If you wish to update, access, delete, review, download, and prohibit Our use of some or all of your personal information or membership data you provided to ADATA (i.e., you think We have improperly collected or used your information), restrict Our use of your personal information (i.e., you do not want Us to use your personal information for analysis), etc.; you can use the “Consumer Personal Information Application” interface on the ADATA official website or e-mail to sns@adata.com to contact us. Moreover, if you have initially provided consent for ADATA to collect your personal information but later wish to withdraw this consent, you can select this setting for your ADATA products or services at any time (please refer to descriptions provided in 8.2). We shall no longer continue to collect your personal information after you withdraw your consent, but will retain what We have collected from you before you withdrew your consent.

8.4 [Attention] Exclusions

We are always committed to ensure the correctness of your personal information and protecting your personal information from any accidental or malicious destruction. However, We cannot guarantee to meet this requirement if any of the following situation occurs:

1. Circumstances whereby We are permitted to retain your information within the scope permitted by law;

2. We must retained your information for the purpose of providing legitimate services;

3. If meeting your request exceeds the reasonable range of resource usage and technical support. For example, your request can only be completed by developing or constructing a brand new system or changing the current service provision model.

4. There is a risk of endangering the privacy of others.

Based on your request, We shall inform you in writing about what kind of information ADATA retains, the reason for the retention, and the estimated retention time.

8.5 Right to Receive Information

You are entitled to receive identifiable personal information about you, and have the right to request the company to transmit this information to a third party if permitted the company's technical parameters.

8.6 Right to Issue a Complaint

Under the premise of GDPR, if you believe ADATA (or a third party that receives transmissions from ADATA) has failed to process your personal information in accordance with the GDPR and failed to resolve your problem after receiving a request from you, you are entitled to lodge a complaint with the relevant supervisory authority of the EU member state from where you live, work, or claim the infringement occurred. You also have the right to file legal proceedings. Such legal proceedings shall be filed in a court of EU member states where you live or where ADATA (or the third party that receives the transmissions from ADATA) is located.

9. Privacy Right for Minors

This section introduces privacy rights protection for minors. If you are a minor, please obtain consent from your parent (or guardian) before providing your personal information to ADATA. If your parent (or guardian) wants to manage your personal information, they may also contact Us at any time via e-mail to sns@adata.com.

We shall not collect personal information from minors under the age of twenty (20) or otherwise specified in accordance with local laws or regulations without the knowledge of, or obtaining consent from, the minors’ parent (or guardian). We recommend that parent (or guardian) should accompany the minor throughout the process of using ADATA products and services. If you are a minor, please obtain consent from your parent (or guardian). You may only provide personal information to Us after We confirm that you have obtained consent from your parent (or guardian). Your parent (or guardian) can revoke or withdraw the consent at any time, and e-mail Us at sns@adata.com to update, access, delete, review, download, and prohibit Our use of some or all of your personal information (i.e., you think We have improperly collected or used your information); restrict Our use of your personal information (i.e., you do not want Us to use your personal information for analysis); etc.

10. Special or Sensitive Personal Information

This section describes the collection and processing of sensitive personal information.

We shall not ask you to, and please do not provide special or sensitive personal information such as your medical history, medical or health examination records, political orientation, religious and philosophical beliefs, race, union member information, sexual orientation, sexuality Life, criminal record, or genetic information to ADATA.

11. Changes to this Policy

This section provides the suggestions for you in response to any problems that may arise due to the changes to this policy.

We may revise this policy on irregularly, so We recommend that you review the policy from time to time. If you continue to use ADATA’s products or services after this policy is revised, you are deemed to have agreed to the revised policy. We shall announce any major changes to this policy on this service webpage or send an e-mail notification letter to inform you. You can check the bottom of this policy page to verify the last update time of this policy.

12. Contact Us

This section provides Our contact information in case you need to contact Us on matters regarding this policy.

If you have any comments, questions, opinions, or concerns about this policy or if you think We may have violated this policy, you are welcome to contact Us at any time. If you believe We cannot handle your personal information related dispute properly, you are entitled to lodge a complaint with the personal information authority in your country at any time.

ADATA Technology Co., Ltd.
Address: F. 2, No. 258, Liancheng Rd, Zhonghe District, New Taipei City, 235
Email:sns@adata.com



Terms of Use

By accessing ADATA Web pages (https://www.adata.com/us) you agree to the following terms. If you do not agree to the following terms, please stop browsing、using or accessing the site.

Intellectual Property Rights

All intellectual property rights to the contents of ADATA Web pages (including but not limited to any words, directions, pictures, symbols, devices, slogans) belong to ADATA and/or other applicable owners, without prior written approval you are not granted any rights to the contents of ADATA Web pages. Unless otherwise specified or as provided in these Terms or prior written approval by ADATA, you may not reproduce, storage, download, use, modify, create derivative works form, link, public broadcast, public present, public transmit, distribute, reverse engineer, decompile or otherwise attempt to extract the source code of the software to the contents in whole or in part in any form.

Purpose of Use

The use of ADATA Web pages and the content therein are limited; you can browse this site and printing part of this sit only for private, non-commercial use. After making statement of the source of the information, you can use part of the contents of this sit for non-commercial use, however, you should not explain this site and its contents with malicious.

Disclaimer

This site and the contents herein are provided as a convenience to you. The contents of ADATA Web pages are provided on “as is” and “as available” basis. ADATA does not warrant that its Web pages will be uninterrupted or error-free. ADATA reserves the right to revise the pages or withdraw access to them at any time. No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability or content of these pages. ADATA shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this service, even if ADATA has been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of ADATA would in such case be limited to the greatest extent permitted by law.

ADATA reserves the right to make changes to bundled accessories that do not affect the product’s main functions.

Third–party site

For your easy accessibility ADATA may include links to on the Internet that are owned or operated by others (third-party site). By linking to such third-party site, suggest you shall review and agree to that site's terms and conditions of use before using such site. You also understand and agree that ADATA has no control over the content of such third-party site and cannot assume any responsibility for material created or published by such third-party site. In addition, a link to a non-ADATA site does not imply that ADATA endorses the third-party site or the products or services referenced in such third party site.

Limitation of Submitting Material

By submitting material to any of our servers, for example, by e-mail or via the ADATA Web pages, you agree that: (1) the material will not contain any item that is unlawful or otherwise unfit for publication; (2) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (3) you own the material or have the unlimited right to disclose it and have the right to authorize ADATA to publish the material free of charge and/or incorporate it or any concepts described in it in ADATA’s products without accountability or liability; (4) you agree not to claim or take action against ADATA in relation to material that you submit; (5) and you agree to indemnify, defend and hold ADATA harmless from any claim or demand, losses and expenses, including reasonable attorneys’ fees and court costs made by any third party, due to or arising out of your submitting material.

Content Submitted

ADATA does not and cannot review the material that submitted by users on its site and is not responsible for such material. ADATA may at any time at its discretion remove any content submitted by users.

Protection of personal data

For the purpose of providing the service to you, you agree that ADATA may collect, process, utilize and transmit internationally any and all of your personal data and submitting information pursuant to the greatest extent permitted by applicable law.

Protection of trademark

ADATA is a registered trademark of ADATA Technology Co., Ltd. ADATA's product names are either trademarks or registered trademarks of ADATA Technology Co., Ltd. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Without the prior written consent of ADATA or other applicable owners, your access to this site should not be construed as granting, by implication, any license or right to use any marks appearing on the site.

Protection of copyright

Copyright© ADATA Technology Co., Ltd. All rights reserved.
Personal Information Notification

Notification date: January 5, 2021

Version: 3nd Edition

To provide diversified product and service information to you, ADATA Technology Co., Ltd. (including its subsidiaries and affiliates, hereafter collectively referred to as “ADATA”) shall unilaterally or commission third parties to collect personal information from you. To ensure your personal information, privacy, and consumer rights are protected; ADATA hereby provides this notification pursuant to the nation’s Personal information Protection Act, EU’s General Data Protection Regulation (GDPR), and the personal information protection regulations of other countries as follows:

I. Purpose of Collection
ADATA’s purpose of collection is as follows:
(I) Transaction activities: online shopping and other e-commerce services; credit card, cash card, debit card or electronic value-stored card business; and assisted with logistical support management.
(II) Customer management: consumer/client management and service, and consumer protection.
(III) Marketing advertising: marketing; advertisement or commercial behavior administration; movie, television, music, and media administration.
(IV) Business information: business and technical information; domestic and overseas interchange business; trade promotion and management.
(V) Information security: information (communication) services, information (communication) and database management; information (communication) security and management.
(VI) Statistical analysis: investigation, statistics, and research analysis.
(VII)Others: non-government agency collect or process personal information under legal obligations; contracts, contract-like, or other legal relations matters; other business operations according to the business registration projector organization prospectus.

II. Collection Method
ADATA or its commissioned third parties may collect your personal information when you use the company’s website, join as a member, participate in various company events, or fill-out order/repair/survey forms. The categories of necessary personal information required as listed in Article III of this Notification shall be collected according to the specific purpose of each service or activity.

III. Categories of Collection
(I) Identification category: name, title, address, land line No., mobile phone No., e-mail address, e-signature, financial institution account number and name, credit card or debit card number, uniform ID card number, passport number, etc.
(II) Characteristic category: age, gender, date of birth, nationality, web surfing habits, whether surfing the Internet by a mobile phone, etc.
(III) Family status: marital status, number of children, etc.
(IV) Social conditions: hobbies, sports, and other interests; types and details of consumer goods and service; personal or family consumption patterns, occupations.
(V) Other types of information: unclassifiable correspondence letters, files, reports, e-mails, etc.

IV. Period, Region, Subject, and Method of Information Utilization:
(I) Period: ADATA's operating period, the period specified pursuant to the relevant laws and regulations or individual contracts.
(II) Region: Personal information shall be used worldwide.
(III) Subject and method: In addition to member management, customer management, and data query functions by ADATA or its affiliates and overseas branches (subsidiaries); the information collected shall also be used for the following:
1. Product delivery: personal information shall be used to transport the items to the relevant logistics and mailing companies for the purpose of product delivery.
2. Financial transactions and authorization: the financial-related information provided by consumers shall be used during financial transaction processes (credit card authorization, transfer, etc.) and be submitted to financial institutions such as receiving banks, exchange banks, Joint Credit Information Center, National Credit Card Center of R.O.C., Taiwan Clearing House, financial information companies, international credit card organizations, and other financial institutions in order to complete financial transactions.
3. Marketing promotion: ADATA shall use your personal information such as address, e-mail, and phone number in order to promote the company's products.
4. Other methods: direct or indirect collection, processing, utilization, and/or international transmission (via electronic documents, paper, or other appropriate methods that are feasible using current technologies) in compliance with the relevant laws and regulations for personal information collected via automated machines or other non-automated methods.

V. Individual Rights and Exercise Thereof
(I) You may exercise the rights listed below for the personal information you provide to ADATA via the company’s website at https://www.adata.com/us, e-mail to sns@adata.com , or call the consumer services hotline 0800-309-309. However, ADATA is entitled to keep a record of all changes you have made. Your service content records provided via the company's website, consumer orders, and other data that ADATA has the legitimate interests to preserve in order to fulfill its obligations according to the law may not be corrected or completely deleted. ADATA shall inform you in writing about what kind of information the company retains, the reason for the retention, and the estimated retention time according to your request.
1. Inquiry or request to review.
2. Request to make copies.
3. Request to supplement or correct.
4. Request to stop the collection, processing, or utilization.
5. Request to restrict or deny information processing based on a specific scope or purpose.
6. Request deletion.
(II) You have the right to freely decide whether to provide personal information, and you are entitled to withdraw the consent to provide personal information. However, if you refuse or fail to provide the personal information required for various services or activities to the company or withdraw your previous consent, your request to for the company's services or activities may be delayed or rejected.
(III) You have the right to receive identifiable personal information provided by you, and are entitled to request the company to transmit this information to a third party if permitted the company's technical parameters.
(IV) Under the premise of GDPR, if you believe ADATA (or a third party that receives transmissions from ADATA) has failed to process your personal information pursuant to GDPR and failed to resolve your problem after receiving a request from you, you have the right to lodge a complaint with the relevant supervisory authority of the EU member state from where you live, work, or claim the infringement occurred. You also have the right to file legal proceedings. Such legal proceedings shall be filed in a court of EU member states where you live or where ADATA (or the third party that receives the transmissions from ADATA) is located.


Privacy Policy

ADATA Technology Co., Ltd. (including its subsidiaries and affiliates, hereafter collectively referred to as “ADATA,” “Us,” “Our,” or “We”) respects and pledges to protect your personal privacy. We are committed to protect your personal privacy and information security pursuant to the relevant laws and regulations. ADATA's privacy protection policy and personal information related statements for certain ADATA products and services (hereafter "the Policy") will help you to understand how We collect, use, store, and protect the personal information collected from you through ADATA products and services. We will also explain how We disclose and transfer your personal information and to whom. If you are a minor, your parent (or guardian) must read and understand this policy before you can use this service. If you use this service and you or your parent (or guardian) has agreed to provide your personal information to Us, you or your parent (or guardian) is deemed to have agreed to this policy.

1. Information collection and collection method:

This section introduces what information ADATA will collect from you through Our products and services, and how We will use your information.

When you use ADATA products and services (such as: ADATA's official website, customer support services, etc.), We may collect the personal information that you provide to Us via ADATA products and services. The following is a summary of the personal information items that ADATA may collect via its various products and services, and the reasons for collecting such personal information. Please be aware that We will only collect your personal information based on the specific data collection purposes for the ADATA products and services that you actually use. In addition, when you use ADATA products and services, We may also collect the following anonymous information that cannot identify you personally. When you use ADATA products and services, you do not necessarily have to provide the personal information We require. However, if you choose not to provide said information, We may not be able to provide products or services to you or answer your questions in many cases.

1.1 Personal Information Collected by ADATA

Personal information may be used to directly or indirectly identify you. For example: your name, e-mail address, or IP address. ADATA will collect the following personal information from you after obtaining your consent:

1. When you register as an ADATA member, you must provide your true, correct, up-to-date, and complete registration information such as your name, e-mail address, and country/region. If you elect to register as an ADATA member using your Facebook community account, Facebook may share your account information (i.e., e-mail, name, nickname, and date of birth) with ADATA under the premise that you have provided consent. Moreover, when you login to the “ADATA Member Center” (enter the “ADATA Member Center” website https://www.adata.com/us/support/ → click “Product Registration” in the “Support and Service” drop-down menu at the top of the page → enter your ADATA member account/password → enter the “ADATA Member Center”), you are free to choose whether to provide other personal information (such as gender, birthday, contact number, address) in the “Personal Information” page. When you try ADATA member related services (“product registration,” “product history data query,” “Acronis software information,” etc.); you may also choose whether to provide personal information related to the services (i.e., product category, serial number, purchase date, purchase channel, and other information that may be used to identify the product).

2.When you purchase ADATA products from Us (i.e., ADATA products from our official shopping platform in Taiwan); you may need to provide your name, mailing address (including zip code), phone number, e-mail address, and payment information during some payment services. In addition, when you ask Us for customer support services (i.e., product repair), We may require you to provide additional identification information for your product (i.e., serial number or model) in addition to the aforesaid information.

3.When you participate in marketing activities or prize contests organized by ADATA; you may need to provide your name, phone number, e-mail address, date of birth, gender, product identification (i.e., product serial number, Product model), and other personal information according to the types of activities you participate. If you are a prize contest winner or want to receive gifts, you may be required to provide your mailing address (i.e., zip code) or information necessary for tax declaration (i.e., photocopy of your household registration address or ID card/passport number). In addition, to provide you with product rebates via the aforesaid marketing activities, We may require you to provide additional remittance information in addition to the personal information you provided when participating in the aforesaid marketing activities or prize contests.

1.2 Purpose of Use for Your Personal Information

The personal information We collect shall be used for the following purposes:

1. Improve and upgrade ADATA products and services.

2. User experience survey and analysis for developing and evaluating ADATA’s new products, services, and functions.

3. Complete ADATA member account creation and experience ADATA member related services (such as “Product Registration” or “Acronis Software Information”).

4. Provide services (including proof of purchase or invoice), product software upgrades, or product and service update notifications for the ADATA products and services you purchased from ADATA.

5. Complete your subscription for marketing materials related to services such as ADATA related news, discounts, marketing activities, and other information. Please note that you have agreed for ADATA to use your personal information when you subscribe, and you may unsubscribe at any time.

6. Notify you of important notices related to your rights, such as when the terms and policies applicable to ADATA products and services have been changed. Attention: to protect your rights, you will not be able to cancel receiving this notice.

7. When you participate in Our marketing activities or prize contests; your personal information will be used to confirm your qualifications and for event updates, awards delivery contact matters, product rebates, tax declaration, and purchase insurance for you if shuttle service is necessary for the event.

8. When you contact ADATA or visit ADATA’s maintenance base or office; your personal information and audio/video/conversation record data collected by Us shall be used to provide you with support services (such as maintenance services, reply to your questions or inquiries), customer care, satisfaction surveys, retrieve feedback, maintain your rights, and ensure personnel safety in the area.

9. Individualized marketing, such as third-party advertisement Cookies, is used to provide marketing and advertising content that meets your personal preferences and recommend service content suitable to you based on how you have used ADATA products and services in the past.

10. Any other purposes after obtaining your consent.

1.3 Purpose of Use for Anonymous Information Collected by ADATA

Anonymous information is data that cannot directly or indirectly identify you, such as your product model, software version, or invoice date. When you use ADATA products and services, We may collect the following anonymous information through ADATA products and services for various possible purposes. In addition, when the following anonymous data is linked to the personal information mentioned above, We will also treat the anonymous data as your personal information and provide appropriate protection:

1. When you use ADATA products and services, We may collect the data generated when you use your products or services or related to your behavior and interaction with the application. Examples include the name and version of the application and software, the time you installed and uninstalled, the number and time of your login and logout, the frequency of use, the number and time you turned the device on and off, the type of application and software you prefer, your usage habits, or the APP and software update versions and results.

2. When you ask Us for customer support services (such as product maintenance) or participate in Our marketing activities, We may need to ask you to provide the product purchase information (such as invoice purchase date or purchase store).

2. Personal Information Retention Period

This section introduces the ADATA personal information retention period.

We shall retain your personal information for the period necessary to complete the purpose of use described in this policy, or retain the data for a longer period under the following legal or necessary circumstances: i.e., We shall retain your personal information for an appropriate and reasonable period of time for customer relationship management or to comply with tax laws or other legal requirements, or retain your personal information for a specific period as required by law or to cooperate with government or judicial authority investigations or litigations. Moreover, if you have initially provided consent for ADATA to collect your personal information but later wish to withdraw this consent, We shall no longer continue to collect your personal information after you withdraw your consent, but shall only keep what We had collected from you before you withdrew your consent.

3. Who do We Disclose Your Personal Information To

This section explains that ADATA may share your personal information with third parties under certain circumstances and within a limited scope.

ADATA shall not disclose your personal information to other third parties except under any of the following circumstances:

3.1 We Have Obtained Your Consent

We shall only disclose and share your personal information to third parties other than ADATA after obtaining your consent or when you requested Us to share.

3.2 Cooperation Partners

We may collect and redact your personal information (so you are no longer identifiable using the information via reverse tracing) before We disclose said information to Our cooperation partners for the purpose of providing you with advertisement marketing and promotional contents that are catered to your personal preferences(i.e., advertising Cookies for Our third party partners).

3.3 Service providers

We shall also disclose and share the necessary items from your personal information with Our service providers within the scope of purposes mentioned in this policy so as to provide services to you. Examples include marketing companies that assist Us to send marketing materials and organize marketing activities, shipping companies that deliver the products you have purchased or requested, fund processing vendors that handle the payments, and customer service providers (ADATA telephone customer services, ADATA online live customer services, ADATA product maintenance services, etc.) that offer you customer services. These service providers shall comply with Our instructions to use your personal information within the scope of purpose stipulated in this policy, and We shall also ensure their compliance with this policy.

3.4 For Legal or Protection Purposes

We shall disclose and share the necessary items from your personal information to third parties under any of the following conditions for legal compliance or security purposes:

1. When it is necessary to comply with laws and regulations; the requirements of the competent authority or judicial unit; lawful security requests; or to defend, prevent, or investigate fraud or other illegal acts.

2. Protect the rights, property, and security of ADATA, Our service providers, Our users, or the public within the scope permitted by law.

4. Cross-border Transmission

This section explains that ADATA may transfer your personal information to regions outside of your country under the premise of compliance with the privacy related laws and regulations in said countries.

You understand and agree that when you use ADATA products or services, participate in ADATA activities or provide your personal information to Us; your personal information may be held by Our affiliated companies in various countries (including within and outside of EU) and my undergo cross-border transmission, storage, processing, and utilization between service providers. The aforesaid cross-border transmission, storage, processing, and utilization shall comply with this policy and the relevant laws and regulations regarding personal privacy and information security in various countries.

5. Cookies and Similar Technologies

This section introduces the way ADATA uses Cookies and explains how you can manage the cookie settings.

Each time you visit the ADATA website, We shall automatically collect certain anomalous information that cannot be used to identify you. We may use Cookies, tags, server logs, and other technologies to obtain or store this information. The purpose for collecting this anonymous information is to better understand how you use ADATA’s website or improve the overall website quality and users experiences.

5.1 Definition of “Cookies”

Cookies are short texts used to store information on a web browser. Cookies are widely used to store and receive identification codes and other data on computers, mobile phones, and other devices. We also use other technologies (including data that We store on your web browser or device, and identification codes associated with your device) and other software (including web indicators and pixel tags) for similar purposes. In this Cookies statement, We shall refer to all such technologies as “Cookies.”

5.2 Types of Cookies

We use Cookies to provide, protect, and improve Our products and services. Examples include providing and evaluating advertisements via customized contents, understanding user behaviors, and providing a more secure experience. The various types of Cookies We use and the purpose of use are described below. Please note that the specific Cookies We may use are different depending on the specific website and service you use.

1. Necessary Cookies: Strictly speaking, these Cookies are necessary to provide Our website services to you and enable the necessary functions such as shopping cart or product application. If you disable such Cookies, We shall be unable to fulfill your requests.

2. Performance and functional Cookies: These Cookies collect information about how you use Our website and services, and allow Us to remember your browsing choices browsing. The information collected by such Cookies allows Us to optimize Our website and make it easier to use. It shall not be used to identify you individually. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

3. Cookies collect the information We use in a summary form to help Us understand how users use Our website, applications, and services; the effectiveness of Our marketing activities; and help Us to better customize the website. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

4. Advertisement Cookies: Such Cookies collect information about your browsing and shopping history, and are used to deliver advertising messages that are catered to your preferences. They prevent the same advertisements from appearing repeatedly, ensure that the advertisements are displayed correctly, and select advertisements based on your preferences in some cases. We may share this information with third parties to help create and deliver ads that are customized for you and based on your preferences. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

5. Social network Cookies: Such Cookies let you share pages and content on Our website and services via third-party social networks and other websites. These Cookies may also be used for advertisement purposes.

5.3 Cookies Placed by Third Parties

You may also encounter Cookies placed by third parties on Our websites, APPs, and services. For example, when you buy Our products online, Our e-commerce vendors may use Cookies and other technologies. We may also allow third parties to place Cookies on Our website to track information about your online activities and/or cross-third-party websites or online services for the purpose of delivering targeted advertisements to you based on this information, which may include remarketing of Our products and services that you have browsed on Our website and third party websites. This Cookies Statement does not apply to Cookies, applications, technologies, or websites owned and/or operated by third parties or the practices of such third parties even if they also use or access Our technology to retain or collect information. Please review third party privacy and Cookies policies to understand how they use Cookies.

5.4 How to Manage Cookies Settings

1. Please note that you can manage your Cookies settings based on your browser preferences. You may freely restrict the use of all or part of the Cookies (i.e., third party Cookies), delete the Cookies records, or adjust other settings.

2. In some countries, when you browse the ADATA website for the first time, We shall place a short Cookies description text at the top banner of the website. You can freely select to enable or reject the use of the aforesaid third party Cookies in this banner.

3. Cookies collect the information We use in a summary form to help Us understand how users use Our website, applications, and services; the effectiveness of Our marketing activities; and help Us to better customize the website. If you disable or cancel such Cookies, you may not be able to use certain features of Our website, applications, and services or may reduce the support or information We can provide to you.

4. Depending on the type and version of the browser installed in your product, the Cookies function settings of the browser may be different and may change. Here are a few common browser types currently on the market. You can refer to the following links to learn how to manage the Cookies settings of these browsers (the contents of the following website links are in Chinese, please click on the language option on these sites to select a language that is convenient for you to read). If you are not using the following browsers or the contents of the following links are removed, please visit the support page of the browser installed in your product or the browser manufacture's privacy page for more information. You can also refer to https://www.aboutcookies.org/ (English content), which provides instructions on how to manage Cookies settings for many different browsers.

5. Clear, enable, and manage Cookies for Google Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en/

6. Clear, enable, and manage Cookies for Microsoft Internet Explorer browser:
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

7. Clear, enable, and manage Cookies for Mozilla Firefox browser:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

8. Clear, enable, and manage Cookies for Apple Safari browser:
https://support.apple.com/kb/PH21411?locale=zh_TW&viewlocale=en_US

6. Third-party Links and Services

This section introduces third party behaviors in collecting your personal information if you use a third party link or service via ADATA’s products and services. Please refer to the privacy related instructions for third party links and services.

ADATA products and services may provide links to other websites, or use third party services (hereafter “third parties”). Please acknowledge that personal information collection by such third parties is not related to Us. You should be aware when you have left ADATA products or services, and be sure to read and understand the privacy policy applicable to the third party. Please note that this policy only applies to products and services provided by ADATA.

7. Security Measures for ADATA Products and Services

This section introduces how We protect your personal information and provide suggestions on how you can protect your personal information yourself.

We shall adopt appropriate technical and organizational information security protection measures such as internal personal information collection, storage, and processing inspections; other physical security measures in order to prevent any theft, tampering, leakage, or damage; and prevent intrusion of the system where We store your personal information. ADATA and Our affiliated companies in various countries also adopt secure network dedicated lines for data transmission. When you provide personal information to Us, your personal information shall be protected both online and offline. However, We cannot guarantee that the overall network environment is safe and secure. We recommend the following to fully protect your rights:

7.1 Properly Protect Your ADATA Member Account, for Example:

1. When creating an ADATA member account, use a combination of mixed letters and numbers to create your password.

2. For security, you should use your own account and password to login as ADATA member. You shall be responsible for maintaining the confidentiality of your ADATA member's account password, user name, and any actions taken using your ADATA member account.

3. Change your ADATA member password regularly to prevent any unauthorized access, use, or deletion without your permission.

4. When your ADATA member account password is stolen, please contact Us immediately, promptly suspend or terminate your ADATA member account password permission (or partially), and remove any information related to your ADATA member.

7.2 Update Anti-virus Software

You should also update your anti-virus software and use anti-virus or malware scanning programs to ensure the security of your personal information.

7.3 Contact Us Immediately


If you are aware of or discovered any technical weaknesses that can damage ADATA’s products and services, please contact Us immediately via the following e-mail: sns@adata.com

8. How do We Manage your Information

This section introduces how you can make information related queries or demands from ADATA. You can login to the “ADATA Member Center,” refer to the related functions and descriptions of ADATA products and services that you actually use, contact Us through the “Consumer Personal information Application” interface on ADATA's official website, or send an e-mail to sns@adata.com.

8.1 ADATA Member Account:

1. Please provide your true, correct, up-to-date, and complete ADATA member information so We may offer the corresponding products and services to you.

2. You can also enter the “ADATA Member Center” to update, modify, and view your ADATA member information at any time

3. If you want to subscribe or unsubscribe a newsletter, you can go to the “ADATA Member Center” to change the setting at any time. If you choose to unsubscribe a newsletter, please note that it will take about 2 working days to complete the process.

8.2 Set the Cookies (please refer to 5.4 “How to Manage Cookies Settings” in Article 5 “Cookies and Similar Technologies”):

1. You may restrict the use of all or part of the Cookies settings (i.e., third party Cookies), delete the Cookies records, or adjust other settings through your browser.

2. If you do not want Us to provide individualized marketing and ad contents based on your preferences via third party advertisement Cookies, you can use your browser to reject or delete such third party Cookies records.

8.3 Contact ADATA to Manage the Personal Information you Provided:

If you wish to update, access, delete, review, download, and prohibit Our use of some or all of your personal information or membership data you provided to ADATA (i.e., you think We have improperly collected or used your information), restrict Our use of your personal information (i.e., you do not want Us to use your personal information for analysis), etc.; you can use the “Consumer Personal Information Application” interface on the ADATA official website or e-mail to sns@adata.com to contact us. Moreover, if you have initially provided consent for ADATA to collect your personal information but later wish to withdraw this consent, you can select this setting for your ADATA products or services at any time (please refer to descriptions provided in 8.2). We shall no longer continue to collect your personal information after you withdraw your consent, but will retain what We have collected from you before you withdrew your consent.

8.4 [Attention] Exclusions

We are always committed to ensure the correctness of your personal information and protecting your personal information from any accidental or malicious destruction. However, We cannot guarantee to meet this requirement if any of the following situation occurs:

1. Circumstances whereby We are permitted to retain your information within the scope permitted by law;

2. We must retained your information for the purpose of providing legitimate services;

3. If meeting your request exceeds the reasonable range of resource usage and technical support. For example, your request can only be completed by developing or constructing a brand new system or changing the current service provision model.

4. There is a risk of endangering the privacy of others.

Based on your request, We shall inform you in writing about what kind of information ADATA retains, the reason for the retention, and the estimated retention time.

8.5 Right to Receive Information

You are entitled to receive identifiable personal information about you, and have the right to request the company to transmit this information to a third party if permitted the company's technical parameters.

8.6 Right to Issue a Complaint

Under the premise of GDPR, if you believe ADATA (or a third party that receives transmissions from ADATA) has failed to process your personal information in accordance with the GDPR and failed to resolve your problem after receiving a request from you, you are entitled to lodge a complaint with the relevant supervisory authority of the EU member state from where you live, work, or claim the infringement occurred. You also have the right to file legal proceedings. Such legal proceedings shall be filed in a court of EU member states where you live or where ADATA (or the third party that receives the transmissions from ADATA) is located.

9. Privacy Right for Minors

This section introduces privacy rights protection for minors. If you are a minor, please obtain consent from your parent (or guardian) before providing your personal information to ADATA. If your parent (or guardian) wants to manage your personal information, they may also contact Us at any time via e-mail to sns@adata.com.

We shall not collect personal information from minors under the age of twenty (20) or otherwise specified in accordance with local laws or regulations without the knowledge of, or obtaining consent from, the minors’ parent (or guardian). We recommend that parent (or guardian) should accompany the minor throughout the process of using ADATA products and services. If you are a minor, please obtain consent from your parent (or guardian). You may only provide personal information to Us after We confirm that you have obtained consent from your parent (or guardian). Your parent (or guardian) can revoke or withdraw the consent at any time, and e-mail Us at sns@adata.com to update, access, delete, review, download, and prohibit Our use of some or all of your personal information (i.e., you think We have improperly collected or used your information); restrict Our use of your personal information (i.e., you do not want Us to use your personal information for analysis); etc.

10. Special or Sensitive Personal Information

This section describes the collection and processing of sensitive personal information.

We shall not ask you to, and please do not provide special or sensitive personal information such as your medical history, medical or health examination records, political orientation, religious and philosophical beliefs, race, union member information, sexual orientation, sexuality Life, criminal record, or genetic information to ADATA.

11. Changes to this Policy

This section provides the suggestions for you in response to any problems that may arise due to the changes to this policy.

We may revise this policy on irregularly, so We recommend that you review the policy from time to time. If you continue to use ADATA’s products or services after this policy is revised, you are deemed to have agreed to the revised policy. We shall announce any major changes to this policy on this service webpage or send an e-mail notification letter to inform you. You can check the bottom of this policy page to verify the last update time of this policy.

12. Contact Us

This section provides Our contact information in case you need to contact Us on matters regarding this policy.

If you have any comments, questions, opinions, or concerns about this policy or if you think We may have violated this policy, you are welcome to contact Us at any time. If you believe We cannot handle your personal information related dispute properly, you are entitled to lodge a complaint with the personal information authority in your country at any time.

ADATA Technology Co., Ltd.
Address: F. 2, No. 258, Liancheng Rd, Zhonghe District, New Taipei City, 235
Email:sns@adata.com



Terms of Use

By accessing ADATA Web pages (https://www.adata.com/us) you agree to the following terms. If you do not agree to the following terms, please stop browsing、using or accessing the site.

Intellectual Property Rights

All intellectual property rights to the contents of ADATA Web pages (including but not limited to any words, directions, pictures, symbols, devices, slogans) belong to ADATA and/or other applicable owners, without prior written approval you are not granted any rights to the contents of ADATA Web pages. Unless otherwise specified or as provided in these Terms or prior written approval by ADATA, you may not reproduce, storage, download, use, modify, create derivative works form, link, public broadcast, public present, public transmit, distribute, reverse engineer, decompile or otherwise attempt to extract the source code of the software to the contents in whole or in part in any form.

Purpose of Use

The use of ADATA Web pages and the content therein are limited; you can browse this site and printing part of this sit only for private, non-commercial use. After making statement of the source of the information, you can use part of the contents of this sit for non-commercial use, however, you should not explain this site and its contents with malicious.

Disclaimer

This site and the contents herein are provided as a convenience to you. The contents of ADATA Web pages are provided on “as is” and “as available” basis. ADATA does not warrant that its Web pages will be uninterrupted or error-free. ADATA reserves the right to revise the pages or withdraw access to them at any time. No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability or content of these pages. ADATA shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this service, even if ADATA has been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of ADATA would in such case be limited to the greatest extent permitted by law.

ADATA reserves the right to make changes to bundled accessories that do not affect the product’s main functions.

Third–party site

For your easy accessibility ADATA may include links to on the Internet that are owned or operated by others (third-party site). By linking to such third-party site, suggest you shall review and agree to that site's terms and conditions of use before using such site. You also understand and agree that ADATA has no control over the content of such third-party site and cannot assume any responsibility for material created or published by such third-party site. In addition, a link to a non-ADATA site does not imply that ADATA endorses the third-party site or the products or services referenced in such third party site.

Limitation of Submitting Material

By submitting material to any of our servers, for example, by e-mail or via the ADATA Web pages, you agree that: (1) the material will not contain any item that is unlawful or otherwise unfit for publication; (2) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (3) you own the material or have the unlimited right to disclose it and have the right to authorize ADATA to publish the material free of charge and/or incorporate it or any concepts described in it in ADATA’s products without accountability or liability; (4) you agree not to claim or take action against ADATA in relation to material that you submit; (5) and you agree to indemnify, defend and hold ADATA harmless from any claim or demand, losses and expenses, including reasonable attorneys’ fees and court costs made by any third party, due to or arising out of your submitting material.

Content Submitted

ADATA does not and cannot review the material that submitted by users on its site and is not responsible for such material. ADATA may at any time at its discretion remove any content submitted by users.

Protection of personal data

For the purpose of providing the service to you, you agree that ADATA may collect, process, utilize and transmit internationally any and all of your personal data and submitting information pursuant to the greatest extent permitted by applicable law.

Protection of trademark

ADATA is a registered trademark of ADATA Technology Co., Ltd. ADATA's product names are either trademarks or registered trademarks of ADATA Technology Co., Ltd. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Without the prior written consent of ADATA or other applicable owners, your access to this site should not be construed as granting, by implication, any license or right to use any marks appearing on the site.

Protection of copyright

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