BATTLEGROUND L GAMING MOUSE PAD

BATTLEGROUND L GAMING MOUSE PAD

Retailers

scorptec.com.au mwave JW Computers Computer Alliance Allneeds Computers CPL IT Warehouse Tecs PCCG Umart Online Compuworld BPC Tech

Online Partner

First Blood mwave scorptec.com.au Principle computers Auscomp Computers Centrecom CPL JW Computers Computer Alliance First Blood IT Warehouse Tecs PCCG Umart Online Centrecom PLE Sudsterr Technology Digital Matrix PCDIY G-ONE THE COMPUTER GUY

Distributors

COM1 International Pty Ltd

Please try the following steps in order:

1. RESET PRIME to Default
Move your mouse to the top-right corner of XPG PRIME. Hover over “Hi, Guest ” to reveal the “Reset” function. Click the Reset button to reset PRIME software to default settings.

2. RESET keyboard or mouse to Default
Keyboard: Hold FN + ESC for 5 seconds.
Slingshot Mouse: Hold Forward Button + Backward Button + DPI Button for 5 seconds.

3. Enter Settings menu and check both product firmware and PRIME versions. If either firmware is not the latest available version, please UPDATE to the latest version. 

4. If the problem remains, please Contact us and provide the following information: 
Product Firmware and PRIME versions.
Photos/Videos of the problem.
How to reproduce the problem (scenario or steps).