다음 단계를 순서대로 시도해 보십시오.

1. PRIME을 기본값으로 재설정
마우스를 XPG PRIME의 오른쪽 상단 모서리로 이동합니다. 마우스를 “안녕, 게스트” 위로 올려 “재설정” 기능을 표시합니다. 재설정 버튼을 클릭하여 PRIME 소프트웨어를 기본 설정으로 재설정합니다.

2. 키보드 또는 마우스를 기본값으로 재설정
키보드: FN + ESC를 5초 동안 누르고 있습니다.
Slingshot 마우스: 앞으로 버튼 + 뒤로 버튼 + DPI 버튼을 5초 동안 누르고 있습니다. 

3. 설정 메뉴로 들어가 제품 펌웨어와 PRIME 버전을 모두 확인합니다. 두 버전 중 하나라도 최신 버전이 아닌 경우 최신 버전으로 업데이트하십시오.  

4. 문제가 지속되면 문의하기를 통해 문의하면서 다음 정보를 알려주십시오: 
제품 펌웨어 및 PRIME 버전
문제가 발생한 사진/비디오
문제를 재현하는 방법(시나리오 또는 단계) 

As most mice, just connect the XPG PRIMER to your device via its USB port and your OS will automatically recognize the mouse within the built-in USB HID driver.

XPG PRIMER was designed mainly for casual gamers that want a good mouse with all ley functionalities and for those who are approaching gaming mice for the first time. The mouse was created with simplicity in mind without falling short on a durable high quality build. It was sculpted for right-handed users and the curves have been studied to be adaptable well for all types of grips on small and medium sizes hands. Larger hands are also suitable for fingertip grips. The raised center ridge on the buttons is ideal to help finding immediately an optimal curvature for fingers and to apply an ideal pressure for rapid and precise clicks.

You can select RGB effects with the dedicated RGB button located below the scroll wheel, under the DPI Selector.

The XPG PRIMER has 3 light effects. Default effect is color wave. If the light is turned off, you can press the RGB setting key to check and change the current light setting.

XPG Primer has 6 DPI settings. Default is 800 DPI. To change the setting during gameplay simply press the DPI button right underneath the scroll wheel. When the new setting is being stored in the internal memory the light will flash 3 times to indicate that the new setting has been saved as default

XPG Primer features three polling rates, 250Hz (blue), 500Hz (green), and 1000Hz (red). To change polling rates, hold down the right button and scroll wheel together for 3 seconds. Light will flash to indicate that the new adjustment has been stored successfully.